Join, move and close
Top questions
Sub categories
- Why should I join Bord Gáis Energy?
- How to find the best energy plan
- What do I need to join?
- Do I need to pay a security deposit to open an account?
- What areas is natural gas available in?
- What is my GPRN / MPRN and where do I find it?
- I currently receive a natural gas allowance. Will I still receive this?
- Can you help me if I have special requirements?
- Is there a penalty if I leave my old supplier?
- How long does the switching process take?
- Do I need to get in contact with my current supplier before switching?
- Can I experience an interruption in supply during the switching process?
- How do I close my account?
- How do I cancel my application to switch?
- When should I expect to receive my final bill?
- Will I get a refund if my final bill is in credit?
- I requested my account to be closed, why I am still receiving bills?
- I am on a Fixed Term Contract. What does that mean?
- Can I leave my Fixed Term Contract early?
- What is an early exit fee?
- Will you inform me before my Fixed Term Contract ends?