How to Switch Energy Suppliers

Switching your energy supplier to Bord Gáis Energy is quick, easy, and can help you save money on your electricity and gas bills. Our quick guide will take you through the switching process.

Steps to switching
Key information you'll need
Frequently asked questions

Simple steps to switching your energy supplier

Taking these simple steps will guide you to a better deal on your home energy.

1. Check your current discount and unit rates

Start by reviewing any discounts you're receiving from your current electricity or gas supplier. You can do this by checking your latest energy bill. If your current plan's discount has expired or you're paying a higher unit rate, it might be a good time to make a switch.

2. Browse our plans

Visit our plans page to view our full range of energy plans, including dual fuel, single fuel, smart meter plans or green energy options. Choose the price plan that best suits your needs.

3. Fill out the sign-up form

Select your preferred plan and complete our simple sign-up form.

4. Enjoy the savings

In a couple of weeks, you'll start saving on your energy bills. Your contract with your old supplier will be switched automatically, so you won't need to contact them.

Switch and save money

Before you switch, you'll need the following information:

Your personal details (name and address)
Your contact details (phone number or email address)
Your GPRN/MPRN (Gas Point Reference Number/Meter Point Reference Number) from the top right of your bill
Your meter reading
Your bank account details (if you choose Direct Debit as a payment method)

Complete the 4-step online form. Then, sit back and relax, we'll take it from here!

The switching process takes about 2 weeks. Once complete you we will send you a Welcome Pack. During the 14 day cooling-off period, you can change your mind without any penalties or termination fees.

Ready to make the big switch?

Try our handy 'Find a plan' tool to find the best plan for your home in just a few steps.

Find a plan

Frequently asked questions about switching

1. Is there a penalty if I leave my old supplier?

It depends if you are still in contract. Some plans need you to sign up for 12 or 24 month contract. When your contract is over, you're free to switch to Bord Gáis Energy without incurring a termination fee from your previous supplier.

However, if you leave before the end of your energy contract, you'll usually have to pay an early exit fee. Depending on the provider and plan, exit fees can cost between €50 and €100.

2. Do I need to contact my current supplier before switching?

Usually, no. If you're out of contract with your current supplier, you can switch at any time and there's no advance notice required.

You can browse our plans or you can find a plan matched to your needs using our Find a Plan tool. Select the plan of your choice, complete our simple sign-up form, and we'll take care of everything for you.

3. Will my supply be disrupted during the switching process?

No, there will be no disruption to your energy supply. The transition is seamless. You'll continue to receive gas and electricity throughout the switching process without any interruption.

4. How long does the switching process take?

The process takes about 2 weeks. After you complete the sign-up form, the switching process typically takes around 14 days. You'll receive a Welcome Pack once the switch is complete, and you can start benefiting from your new rates.

5. Can I change my mind after switching?

Yes, you have a 14-day cooling-off period. If you change your mind within 14 days of signing up, you can cancel your switch without any penalties. This gives you peace of mind to ensure you've made the right decision.

6. How will I know my switch is complete?

After the switch is finalised, we'll send you a Welcome Pack with all the details of your new plan, including your start date and payment information.