Gas Boiler Service
Gas boiler service
365 Boiler Care
€199 annually
or €17 monthly*
RGI certified engineer
Priority breakdown assistance
Cover up to €1,200
Additional benefits:
- Annual reminder for next service
- Continued cover
- Assistance within 24 hours
- Up to €1,200 parts and labour cover
Complete Boiler Care + 1
€175 annually
or €15 monthly*
RGI certified engineer
Priority breakdown assistance
Cover up to €300
Additional benefits:
- Annual reminder for next service
- Continued cover
- Assistance within 24 hours
- Up to €300 labour cover
Complete Boiler Care
€149 annually
or €12.50 monthly*
RGI certified engineer
Additional benefits:
- Annual reminder for next service
Gas Boiler Repair with Service €219
Combine your Gas Boiler Repair and boiler service included to prolong the life of your boiler
- A Gas Boiler Repair and Service by one of our RGI-certified engineers
- A full suite of tests and checks
- Flexible appointment times, even on Saturdays
- An annual reminder of when your next boiler service is due
- Where applicable, the engineer will advise if extra costs apply for parts or labour
- For 14-day right to cancel (section 3.4), our complaints process (section 16) and all other terms governing this order, please see our Terms and Conditions
If your boiler is in working order, please book a Gas Boiler Service to avoid additional charges.
Combine your Gas Boiler Repair and boiler service included to prolong the life of your boiler
- A gas boiler Repair and Service by one of our RGI-certified engineers
- A full suite of tests and checks
- Flexible appointment times, even on Saturdays
- An annual reminder of when your next boiler service is due
- Where applicable, the engineer will advise if extra costs apply for parts or labour
- For 14-day right to cancel (section 3.4), our complaints process (section 16) and all other terms governing this order, please see our Terms and Conditions
If your boiler is in working order, please book a Gas Boiler Service to avoid additional charges.
Terms and Conditions
Gas Boiler Repair and 365 Care €269
Combine your Gas Boiler Repair with our most comprehensive 365 Boiler Care plan and save on repair parts and extra labour costs
What’s included:
- A Gas Boiler Repair and Boiler Service
- Repair parts and associated engineer labour costs (some conditions apply*)
- On service completion, parts and labour cover up to the value of €1,200 for 12 months
- Priority breakdown assistance within 24 hours
*Our service engineer will assess your boiler to ensure it can be repaired and is eligible for our 365 Boiler Care plan. If it’s not eligible you may have to pay for repair parts and labour in full. See our terms and conditions for details.
If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.
Combine your Gas Boiler Repair with our most comprehensive 365 Boiler Care plan and save on repair parts and extra labour costs
What’s included:
- A Gas Boiler Repair and Boiler Service
- Repair parts and associated engineer labour costs (some conditions apply*)
- On service completion, parts and labour cover up to the value of €1,200 for 12 months
- Priority breakdown assistance within 24 hours
*Our service engineer will assess your boiler to ensure it can be repaired and is eligible for our 365 Boiler Care plan. If it’s not eligible you may have to pay for repair parts and labour in full. See our terms and conditions for details.
If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.
*Terms and Conditions
Choose the right plan for you!
Check our comparison table to work out the best option for you and your family.
365 Boiler Care365 Boiler Care | Complete Boiler Care +1Complete Boiler Care +1 | Complete Boiler CareComplete Boiler Care | |
Price | 365 Boiler Care€199 | Complete Boiler Care +1€175 | Complete Boiler Care€149 |
12-month cover? | 365 Boiler Careup to €1,200 | Complete Boiler Care +1up to €300 | Complete Boiler Care✖ |
Separate tests and checks | 365 Boiler Care19 | Complete Boiler Care +119 | Complete Boiler Care19 |
365 priority breakdown assistance | 365 Boiler Care✔ | Complete Boiler Care +1✔ | Complete Boiler Care✖ |
Annual renewal notification | 365 Boiler Care✔ | Complete Boiler Care +1✔ | Complete Boiler Care✔ |
Auto renewal | 365 Boiler Care✔ | Complete Boiler Care +1✖ | Complete Boiler Care✖ |
Terms & conditions | 365 Boiler Care | Complete Boiler Care +1 | Complete Boiler Care |
Appointments are subject to availability.
* Monthly payment includes an administration charge
** With auto-renewal your payments continue if you pay by Direct Debit and your boiler is suitable. We will contact you 30 days before your renewal date with a reminder to make your next appointment.
Appointments are subject to availability.
Couldn't find what you are looking for? Contact us on 01 611 01 30
What's included with our boiler service
Our comprehensive boiler service is carried out to the highest standards, using 19 separate checks to ensure your boiler is running safely and efficiently. Most importantly, we test your flue and ventilation to make sure your appliance isn't leaking carbon monoxide, check your gas pressure and temperature controls and inspect your appliance for any faults or leaks. You'll even get a copy of our RGI conformance certificate when we're done. With our team of professional service engineers, you can rest assured your boiler is in safe hands.
Boiler service with 19 separate checks and tests
With our team of professional service engineers, you can rest assured your boiler is in safe hands.
1. Check the location of the appliance, its condition and electrical controls
2. Inspect flue thoroughly
3. Check ventilation meets legal requirements
4. Conduct electrical safety tests
5. Check accessibility, functionality and condition of isolating valves
6. Inspect/clean fan unit and evaluate performance and functionality
7. Inspect/clean heat exchanger as per manufacturer’s instructions
8. Inspect/clean/adjust main and pilot burners and injectors
9. Check/clean/adjust ignition and ionisation electrodes
10. Check flame picture
11. Check temperature control
12. Check operation of boiler safety devices
13. Check appliance gas rating
14. Conduct burner pressure tests
15. Sample air intake analysis
16. Sample flue gas analysis to ensure safe operation
17. Conduct appliance gas safety tests
18. Adjustment time and temperature controls as required
19. Complete RGI appliance conformance certificate and leave copy with customer
Our service engineers also conduct various other tests as required for specific types of gas boilers as per best practice and the manufacturer’s guidelines.
Frequently asked questions about boiler services
To ensure a long life for your gas boiler, and to improve your boiler's efficiency, it's important to have it serviced annually.
You can book your annual boiler service online through our services section. All of our gas boiler engineers are RGI-certified.
You can book and prepay online, pay via monthly instalments or via your Services bill.
We offer a full range of gas boiler services from a standard service with Complete Boiler Care at €149, to 365 Boiler Care at €199 which includes a standard service with the added benefit of labour and parts cover up to €1,200 in a contract year. To see our full range of gas boiler service offers, visit our services section online.
The Complete Boiler Care service covers the first 45 minutes on site. A charge of €25 for each additional 15 minutes of labour applies thereafter not including the price for parts if required.
In all cases the Service Engineer will advise what parts are required. These may be carried in the van as part of general stock and will be fitted with your agreement - however, please appreciate that they can't carry all parts as the range of appliance types and models is too extensive.
If necessary, the Service Engineer will order the part(s) and call at a later date to fit the necessary part(s). In this instance, you'll be charged for the cost of the part and the time (labour) it takes to fit the part(s). You won't be charged a second call-out charge. The total cost of the Gas Boiler Service will be charged up front or to your Services account unless you book online where you can pay upfront using your bank card or monthly by Direct Debit.
How to Pay: The cost of the gas boiler service can be paid by the following methods: prepayment by debit or credit card, monthly direct debit instalments or via your Services bill*.
*Please note that payment via the Services bill will need to be submitted by the due date set out.
You can cancel or reschedule gas boiler services without charge up to 24 hours before the booking time. If you cancel less than 24 hours in advance, we'll charge a cancellation fee of €30.
You'll also be charged a cancellation fee if - without at least 24 hours prior notice to us - the Service Engineer can't access your property to carry out the agreed work at the agreed time.
You can cancel or reschedule your Service Engineer visit online, just sign in to your online account. If your appointment is at the status of 'dispatched' (allocated to one of our Service Engineers), you'll need to contact us.
We'll contact you to remind you that your annual gas boiler service is due. You can check if it’s time to book your annual service in your online account by following these few steps:
- Firstly, sign in to your online account. If you don't have an online account, register here.
- Once you've signed in to your online account, select your Services account.
- Within the 'Bookings' tab, if your service is due, you can proceed to book in your Boiler Service on your preferred date and time.
Information for 365 Boiler Care and Complete Boiler Care +1 customers
- If you book a boiler service before the anniversary of your last service, this will not affect your contract. Your new contract will only begin when your existing contract expires.
- If you don't wish to continue with your gas boiler contract, get in touch with us.
- If you're a 365 Boiler Care customer and are paying by direct debit, your payment will continue to be taken monthly/annually. However, you'll need to click on the prompt in your online account or ‘Book Now’ in your reminder emails, or alternatively get in touch with us, to book your annual service.
Your boiler service payment covers the first 45 minutes of work carried out by the Service Engineer. Additional time spent fault finding, replacing parts or components, and any additional work will be charged in 15-minute units at €25 per unit.
The cost of replacement parts or components (where required) is charged separately and will not be included in the price of the standard Boiler Service. The Service Engineer will provide you with the cost of any required parts, and will only proceed to fit the required parts following your agreement to the cost of the required parts and the rate for additional labour. Certain parts may have to be ordered from outside the Republic of Ireland. These parts may require advance payment from you and you'll be advised of this at the time by the Service Engineer.
Customers who've purchased our Complete Boiler Care+1, 365 Boiler Care or Gas Boiler Repair and 365 Care plans, please note the following:
- Some or all of the above additional costs may be covered within your contract.
- In the event of a boiler breakdown, Complete Boiler Care+1 provides cover for labour up to the value of €300 for the 12-month contract period.
- 365 Boiler Care provides cover for labour and parts (some conditions apply) up to the value of €1200 for the 12-month contract period.
- Please make sure to register for an online account so that we can check your level of cover, offer you the best boiler repair appointment options available and ensure you're not charged the €99 call out fee for the repair appointment. You can also see a full list of plans on our services page.
- Click here to view the list of parts not covered under 365 Boiler Care and Gas Boiler Repair and 365 Care.
No, Bord Gáis Energy does not currently service oil boilers. We specialise in servicing and maintaining gas boilers to ensure they operate efficiently and safely.
For oil boiler servicing, we recommend reaching out to a qualified oil boiler technician in your area.
For more information and frequently asked questions, visit our help section.