Help and support

See below for help and ways to get in touch with us.

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How can we help you?

We aim to respond within two working days.

Mon-Fri: 8am-7.30pm, Sat: 9am-4.30pm

When available, you can chat with one of our agents by clicking on the agent chat icon located at the bottom right of your screen.

Home Energy, Bord Gáis Energy, PO Box 10943, Dublin 2.

Mon-Fri: 8am-8pm, Sat: 9am-5.30pm

Current customers 01 611 0101 (Please have a bill to hand)

New customers 01 611 0151

See our business help and support section for contact details

You can view and pay bills, check your balance, submit meter readings, set up a direct debit, see your usage and more on your online account.

Check your balance, pay your bill, or submit a reading using our automated voice service. Please have a bill to hand.

Home energy 01 611 01 72

Business energy 01 611 01 75

Gas:Gas Networks Ireland (24 hrs): 1850 20 50 50

Electricity:ESB Networks (24 hrs): 1850 37 29 99