What does remote disconnection and reconnection mean?

Since January 2025, where possible, ESB Networks will attempt to complete disconnection of electricity supply at a property remotely. This means that an engineer does not have to be present  and no access is required to the property.   

If you've recently moved into a premises where the electricity supply has been disconnected, or you've not yet contacted us and your electricity is disconnected, please contact us to register your occupancy. 

If a property has been disconnected remotely, ESB Networks will attempt to reconnect the electricity supply remotely. Please always treat your electricity supply as live.