High call volumes Yesterday, a global AWS outage affected many of our services. Our contact centre was temporarily unavailable. Our phone lines are back, but call volumes are high. We're working hard to assist you - thanks for your patience.

Who do I call if there is an issue with my electricity supply?

If you have an issue with your electricity supply, contact ESB Networks. 

ESB Networks are responsible for connections issues, alterations and loss of supply. 

Call ESB Networks on 1800 37 27 57 for connections, alterations or power quality problems or call 1800 37 29 99 for emergencies or a loss of supply.