What should I do if my gas appliance is defective or unsafe?
You should report unsafe appliances to the Competition and Consumer Protection Commission (CCPC).
You should report defective or unsafe gas appliances to the Competition and Consumer Protection Commission (CCPC), at productsafety@ccpc.ie including the make, model, manufacturer, when and where the product was purchased and include ‘Unsafe Gas Appliance’ in the email subject line.
You should also report the defective or unsafe gas appliance to the distributor/retailer that you bought the appliance from.