Smart Pay As You Go statement explained

This is a guide to your SPAYG electricity statement.

A: Your account information

1. Your address
This is the postal address where we send your statement to.

2. Your account number
This is your Bord Gáis Energy account number. Have this handy when you're contacting us.

3. Your plan 
Here you'll see the name of your smart plan.

4. Your meter number
The unique number attached to the meter at your premise.

5. Statement period
This is the period for which your statement is issued.  Statements are issued quarterly.  

6. Your MPRN
Your MPRN (meter point reference number) is an 11-digit reference number used to identify your electricity meter and connection to the electricity network.

7. DG, MCC and profile
•    DG: Your DG (distribution group) code helps us to understand your expected energy consumption.
•    MCC: Your MCC (meter configuration code) tells us the type of meter you have.
•    Profile: Your profile is a code we use to predict your consumption.

8. Statement issue date
This is the date we issued and sent you your previous statement.

B: Your statement summary and electricity usage

1. Your electricity usage (from and to time period)
This is the duration of time that your bill and charges relate to.

2. Your electricity consumption
This is confirming the amount of usage (kWh) used during the above time period and the associated cost.

3. Your usage comparison graph
This graph shows how much electricity you've consumed (kWh) during this billing period in comparison to the previous year. This is only available when 12+ months of usage has been consumed. You'll also be able to see the usage for an average residential customer, for comparison with your own usage.

 4. Your balance summary
This box confirms the current total usage and charges on your account, and the total top-ups made during the statement period. 
If you close your account, any outstanding balance will be shown with a Due By date on your final statement. 

C: Your rates and charges

1. Your statement breakdown (from and to time period)
This is the duration of time that the statement breakdown of your rates and charges relate to.

2. Your time bands
Within this table, you will see your usage split into three time bands.

3. Your usage
This confirms the total number of kWh used in each of the time bands.

4. Your rate
This shows you the rate in cent value per kWh based on the tariff you are on.

5. Your amount
This is your charges breakdown for each of the time bands based on the amount of usage (kWh) multiplied by the cent value per kWh referenced in your rate column. There is a sub-total of these charges references underneath.

6. Charges, taxes and discounts
•    Standing charge: This is a fixed amount for the costs of providing your supply.
•    PSO payment: The Public Service Obligation (PSO) Levy is a government mandated levy created to support the generation of electricity from sustainable, renewable and indigenous sources.
•    VAT: Your bill will always show the total of the bill excluding VAT, the total VAT charged and the total of the bill inclusive of VAT
•    If there have been any adjustments to your account (for example, refunds or credits) you will see them here.

7. Top-ups
The sum of your top ups for the statement period will be shown here.

8. Debt information
This section shows the amount repaid from your top ups towards debt for the statement period and your outstanding debt amount.

9. Your statement total
Beneath the VAT charges, you'll see the amount due. This is the total amount due to be debited. If your statement is showing a credit balance, you'll see the letters CR to the right of the amount due figure.

10. Your smart meter consumption
Within this section of your statement, you'll be provided with a breakdown of your electricity usage for the statement period. It will be displayed by showing you how many kWh was used on your meter during each time band for this period.

You'll also see confirmation of the various cut off times for each of the time bands and an explanation on how to identify what type of your read your bill is based on.

D: Your bill messages

1. Message box
Messages will appear here relating to your balance on the bill.

2. Did you know section?
In this section we will provide you with some helpful tips.