Why is my 'Next Bill Between' date showing in the future but I have not received this month’s bill?
Your account has entered a new bill cycle, and it may take up to ten days for your bill to issue.
Don’t worry, this is common if we're waiting for a meter read from Gas Networks Ireland or ESB Networks. If you don’t receive your bill within ten days, please get in touch with us.
Unsure of where to locate this information on your online account? Simply sign in, select your account (gas or electricity) and you'll be brought to your account summary page. You'll find your ‘Next Bill Between' dates in the middle tile at the top of the screen.