What browsers and devices does the online account work on?

You can see the latest browsers and mobile software that we support on the list below.

It's important to keep your internet browser and software up to date to stay safe and secure, so you get the best browsing experience and can avail of new product enhancements.

We recommend always downloading the most up-to-date version of browsers and software. 

Please note, we no longer support any Internet Explorer (IE) browser versions.

Browsers supported

Browser	Versions
Chrome	Latest 2 versions
Safari	Latest 2 versions
Firefox	Latest
Edge	Latest 2 versions

Mobile/tablet browsers supported

Browser	Versions
Chrome	Latest
Safari	Latest
Samsung	Partial support
Android	Partial support

Mobile App

The My Bord Gáis Energy app will work on Apple devices running iOS 11 or higher, and on Android devices running Android 6.0 or higher. 

We recommend always downloading the most up-to-date version of our app.

If your device does not meet the versions above, we recommend that you upgrade to the latest versions.