What are the friendly credit days and times?

Friendly credit kicks in when you’ve used up your emergency credit. Customers can avail of friendly credit at the times below: 

Monday – Thursday: 16:00 – 09:00 (17:00 – 10:00 during summer time)  

Friday – Sunday:  16:00 – 09:00 Monday morning (17:00 – 10:00 during summer time). Customers can avail of friendly credit throughout the weekend.  

The supply will not shut off during the following periods: 

• St. Patrick's Day 
• Christmas Eve 
• Christmas Day 
• St. Stephen’s Day 
• New Year's Eve  
• New Year's Day 

Please note your meter needs to be consuming electricity before entering 'friendly' period.   

Remember, you'll need to ensure that your next top up exceeds the total amount of emergency credit and friendly credit used. We advise customers to keep their meter topped up with credit to avoid the possibility of running out of energy at an inconvenient time.