Storm Éowyn Notice ESB Networks are doing all they can to restore power to those effected by the recent weather event. 
Please use ESB Power Check for updates on estimated restoration times or to report a fault if its not already reported. 
Additionally, if you know anyone who might be vulnerable, please continue to check in on them and keep in contact to ensure their safety. 

The payment I made is not reflected on my bill, what can I do?

If you've made a recent payment that's not reflected on your latest bill, you can view your payment history on your online account. If you haven't registered for online account management, you can register here.

Please see guidelines below on how long it takes for each payment option to fully process on your account.

Payment options:

  • Online/App: 1 working day
  • 24-hour Telephone Service (IVR): 1 working day
  • SMS: 1 working day
  • Post Office/Retail: 3 working days
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