Information about boiler services
To ensure a long life for your gas boiler, and to improve your boiler's efficiency, it's important to have it serviced annually.
You can book your annual boiler service online through our services section. All our gas boiler engineers are RGI-certified.
You can prepay online, pay via monthly instalments, or pay when you get your services bill.
We offer a range of gas boiler services, here are our different options:
- Our Complete Boiler Care package is a standard service, after this service is completed you’ll receive a 30 day warranty for labour completed.
- Our Complete Boiler Care +1 package includes a standard service plus you get the benefit of €300 worth of labour cover in a contract year.
- Our 365 Boiler Care package includes a standard service with the benefit of labour and parts cover up to €1,200 in a contract year.
To learn more about our boiler services offers, visit our services section.
The Complete Boiler Care package covers the first 45 minutes on site. A charge of €25 for each additional 15 minutes of labour applies thereafter, not including the price for parts if required.
In all cases the service engineer will advise what parts are required. These may be carried in the van as part of general stock and will be fitted, with your agreement - however, please appreciate that they can't carry all parts as the range of appliance types and models is too extensive.
If necessary, the service engineer will order the part(s) and call at a later date to fit the necessary part(s). In this instance, you'll be charged for the cost of the part and the time (labour) it takes to fit the part(s). You won't be charged a second call-out charge.
The total cost of the gas boiler service will be charged upfront or to your services account, unless you book online where you can pay upfront using your bank card or pay in monthly instalments by direct debit.