Planned site maintenance We'll be carrying out essential maintenance to our website on Sunday 28 July from 9am to 10.40am. During this time our website, online account management, mobile app and MyRewards will be unavailable. We apologise for any inconvenience caused.

I've made a complaint but I've heard nothing, what should I do?

Bord Gáis Energy endeavors to provide a high quality service for all our customers and to respond to queries as quickly as possible. If you haven't had contact from us yet regarding your complaint, please contact us.