Government Electricity Credits 2024/25 Information

A scheme has been approved by the government to credit all eligible residential electricity customers with €250, in two €125 (incl. VAT) instalments. This will apply to both bill pay and prepay customers. 

The credits will be applied to customer's accounts in two payment periods:

  • the first occurring between 1 November 2024 – 31 December 2024*
  • the second occurring between 1 January 2025 – 28 February 2025*

*Current dates are subject to change.

Customers with an online account will be able to see the credit in the 'Bills and Transactions' tab on their account dashboard whenever it is applied. If you don’t have an online account, you can register here. Customers can also see the credit on their next bill after the credit has been applied.

Pay As You Go customers

When your credit is available, Bord Gáis Energy will send you an SMS. If we don't have your mobile number, we'll send you a letter. After you receive your SMS/letter, you'll then be required to top up your PAYG meter by a minimum of €10. Click here for more information on how to receive your credit.

Who is eligible for the government credit?

All residential electricity customers, including Pay As You Go customers, that are not identified as being low usage electricity accounts are eligible for the credits.

Eligible Bord Gáis Energy customers with a residential electricity account as of 30 October 2024 will receive the first credit, and those with an account as of 20 December 2024 will receive the second credit.

Low usage accounts

Per government guidelines, customers whose MPRN is flagged as low usage by ESB Networks are not eligible to receive this credit. Low usage means you have used <150kWh per quarter over 4 quarters in a row - 1 September 2023 to 31 August 2024. Low usage accounts are not eligible for the credit.

If you've a microgeneration account registered with ESB Networks for the payment period, you won't be on the low usage list and will therefore receive the credit.

Where the holder of a low usage electricity account meets one or more of the following criteria, they will receive the credits:

  • If you're a registered vulnerable customer
  • If you're eligible to be registered as a vulnerable customer
  • If you hold a hardship Pay as You Go meter account.

Business customers and gas customers are also not eligible for the credit. For more information on the scheme and eligibility, see cru.ie.

For more information on the government credit, see our or take a look at our Help section.