Submitting meter readings will ensure accuracy of your bills and can help save you money. If you're unsure how to read your meter, check out the videos below, or read on for a detailed step-by-step guide.

Remember: once you've read your meter, sign in to your online account to submit the reading. If you don't have an online account, you can register now. Once you've signed in, go to the 'Submit a reading' tab.

The best time to submit a reading is within 5 days of your bill issue date. You can view your next bill issue date on your online account.

How to read your electricity meter

How to read your gas meter

Step-by-step Guides

Please select the meter type you are looking for.

Electricity Meters

Note: Electricity customers may be eligible for a free special read if they've been long term estimated (at a minimum, the last six readings must have been estimated).

Gas Meters

24 Hour Revolving Disc Meter

This meter records your electricity usage on a single register and is installed if you're on an Urban 24 Hour or Rural 24 Hour Tariff.

How to take a reading:

Record the number on the display from left to right
Ignore any figures in red or any figures surrounded by a red box

Note: If you have night storage heaters, you may have two of these meters installed, or a single Day and Night meter.

sample of electricity 24 hour meter read

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Time of Day (Day & Night) Revolving Disc Meter

This meter records your day time and night time electricity usage. If you're on a Time of Day tariff, you're more likely to have this type of meter. A separate external time switch is installed to control the tariff (clock always set to GMT).

The meter may have numbers 1 and 2, or the Roman Numerals I and II against each register. On all ESB Networks’ meters, ‘1’ is your night consumption and ‘2’ is your day consumption.

How to take a reading:

Record the number on the display from left to right on each of the registers.

Note: Ignore any figures in red or any figures surrounded by a red box.

sample of electricity day night meter read

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24 Hour Electronic Meter

If you're on an Urban or Rural 24 Hour tariff, you'll have a 24 hour meter which may be electronic. These meters record your electricity usage on a single digital display.

Sample image of electricity electronic meter

How to take a reading:

Read the figures on the front screen from left to right, and include all digits
Meters may display an arrow ->, this is not a decimal point

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Time of Day (Day and Night) Electronic Meter

On all ‘Time of Day’ (Day and Night) electronic meters there is a display button.

How to take a reading:

Push the button to scroll through the information on the screen.
2 will be visible to the left of the Day Reading.
1 will be visible to the left of the Night Reading.
Read from left to right, and include all digits.
Meters may display an arrow ->, this is not a decimal point.

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Elster A1140 Micro Generation (Import /Export)

If you've an import/export meter installed for microgeneration, the electronic meter will either have an auto scroll, or press a blue or yellow button to get to the relevant screen.

Sample display of Elster electronic meter

How to take a reading:

Push the button (or read auto scroll) to display the information in the table below.

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Digital Meter

How to take a reading:

If you've a digital meter where you can directly read the numbers like the diagram above, read the figures as shown from left to right, ignoring the numbers to the right of the comma (or in some meters ignore the numbers in the red box).

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Dial Clock Meter

If you've a dial (clock) meter it will display a series of dials, like the diagram below. The four small dials at the bottom should be read from left to right.

How to take a reading:

The position of the pointer on the dial indicates what the reading should be.
If the pointer is between two figures, use the lower figure. For example, if it's between 7 and 8, use 7. However, if the pointer is between 9 and 0, use 9.
Place the numbers in the corresponding squares on the No Access card (see example below).

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Remember: once you've read your meter, sign in to your online account to submit the reading. If you don't have an online account, you can register now. Once you've signed in, go to the 'Submit a reading' tab.

Smart Meter

Once installed, your smart meter will be up and running right away and no further action will be required on your part. Over the following 30-day period your meter will establish its connection to ESB Networks secure communications network.

Once this is complete, you'll no longer need to provide regular electricity meter readings, as the meter will communicate directly with ESB Networks.

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Related FAQs

No, gas customers are not eligible for the government credit.