I am blind/partially sighted what services are available to me?

We can help if the Customer is blind or partially sighted. If they have difficulty reading their bill they can let us know and we can offer their bill in one of the following formats: 

• Braille bill 
• Talking bill 

For customers who are blind or are partially sighted, we can send them copies of our Terms and Conditions, Customer Charter and Codes of Practice on CD or audio cassette by request.