Are Pay As You Go customers eligible for the credit?

Yes, Pay As You Go electricity customers are eligible for the government credit. If you're a PAYG customer, we’ll send you an SMS when your credit is available. If we don't have your mobile number, we'll send you a letter.

To access your first credit, you’ll need to top up once or twice over the space of a few days. There are two different scenarios regarding how much credit can be received on the first top up.  

Scenario 1 below applies where your first top up is on 1 November 2024:

• Top-up 1: Purchase a top-up of €10, and €100 of the government credit will be applied for a total top-up of €110.  
• Top-up 2: Purchase a top-up of €10, and €25 of the government credit will be applied for a total top-up of €35.  

Scenario 2 below applies where your first top up is after 2 November 2024:

• Top-up 1: Purchase a top-up of €10, and €125.00 of the government credit will be applied for a total top-up of €135.00

It’s spread out this way as there are limitations regarding the application of credit on some legacy prepay meters, due to their age and monetary limits.

Top up your meter online or at any Payzone outlet.