My business smart bill explained

This is a guide to understanding your business smart electricity bill.

Section A: Your account information

Section B: Your bill summary and electricity usage

Section C: Your rates and charges

Section D: Your bill messages

A: Your account information

1. Your bill address
This is the postal address where we send your bill to.

2. Your account number
This is your Bord Gáis Energy account number/account ID. Have this handy when you are contacting us.

3. Your plan
This is the Smart tariff which are availing of.

4. Your invoice number
This is a unique number that changes on every bill issued on your account.

5. Your MPRN
Your MPRN (meter point reference number) is an eleven-digit reference number used to identify your electricity meter and connection to the electricity network.

6. Supply voltage
ESB Networks apply different voltage levels to customers depending on size and location.

7. MIC
Your MIC (Maximum Import Capacity) is the upper limit on the total electrical demand you can place on the network system.

8. DG, MCC and profile

DG: Your DG (distribution group) code helps us to understand your expected energy consumption.
MCC: Your MCC (meter configuration code) tells us the type of meter you have.
Profile: Your profile is a code we use to predict your consumption

9. Bill issue date
This is the date we issued and sent you your bill.

B: Your bill summary and electricity usage

1. Your electricity usage (from and to time period)
This is the duration of time that your bill and charges relate to.

2. Your electricity consumption
This is confirming the amount of usage (kWh) used during the above time period and the associated cost.

3. Your usage comparison graph
This is a graph to show you how much electricity you have consumed (kWh) during this billing period in comparison to this billing period last year.
Please note this will only be available when 12+ months of usage has been consumed in order to compare.

4. Your balance summary
This box confirms the current total balance of your account and what date payment of this balance is due by. If your account is in credit you will notice a minus (-) before the total digits.
Please note there will also be confirmation included regarding your payment method.

C: Your rates and charges

1. Your bill breakdown (from and to time period)
This is the duration of time that the bill breakdown of your rates and charges relate to.

2. Your time bands
Within this table, you will see your usage split into these time bands.

3. Your usage
This confirms the total number of kWh used in each of the time bands.

4. Your rate
This shows you the rate in cent value per kWh based on the tariff you are on.

5. Your amount
This is your charges breakdown for each of the time bands based on the amount of usage (kWh) multiplied by the cent value per kWh referenced in your rate column. There is a sub-total of these charges references underneath.

6. Taxes and charges

Standing charge: This is a fixed amount for the costs of providing your supply.
Section 58 Electricity Tax: For more information on electricity tax, visit the Revenue website.
PSO payment: This is a government mandated levy created to support the generation of electricity from sustainable, renewable and indigenous sources.
VAT: Your bill will always show the total of the bill excluding VAT, the total VAT charged and the total of the bill inclusive of VAT.

7. Your previous bill and our payment received
We'll confirm the total amount of your previous bill and what payment was received towards this bill in a minus figure. If the previous bill has not been fully paid, the remaining balance of this bill will be included in your bill total.

8. Your bill total
Beneath the VAT charges, you will see the amount due. This is the total amount of what is due to be debited. If you pay by direct debit, you will see in section B when your direct debit will be taken.
If your bill is showing a credit balance, you will see the letters CR to the right of the amount due figure.

9. Your smart meter consumption
Within this section of your bill, you will be provided with a breakdown of your electricity usage for this bill. It will be displayed by showing you how many kWh was used on your meter during each time band for this bill.
You will also see confirmation of the various cut off times for each of the time bands and an explanation on how to identify what type of your read your bill is based on.

D: Your bill messages

1. Message box
Messages will appear here relating to your balance on the bill.

2. Did you know section
In this section we'll provide you with some helpful tips to reduce your electricity usage where possible.