Special services and complaints
Top questions
Sub categories
- Why should I register as a priority customer?
- How do I register as a priority customer?
- I have hearing difficulties, what services are available to me ?
- How do I register for special services?
- I am blind/partially sighted what services are available to me?
- I am an OAP, what services are available to me?
- What is the Fuel Allowance?
- Can I nominate a carer to manage my account?
- What is a vulnerable customer?
- What is a priority customer?
- How do I qualify for special services?
- I am on BGE's Special Service Register, what services are available to me?
- I have a Pay As You Go meter and I am a vulnerable customer, can I change to a credit meter?
- Where can I get information on Bord Gáis Energy Data Protection policies?
- How do I register a complaint?
- I've made a complaint but I've heard nothing, what should I do?
- I'm not happy with the way my complaint was resolved, what should I do?
- How do I recognise Bord Gais Energy Representatives visiting my home?
- Where can I find further information on your codes of practice and customer charter?